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Privacy Policy

Control Wizard Products recognizes and respects the importance of maintaining your privacy and keeping your online order secure. This Privacy Policy and Security Statement describes why we collect customer and site visitor information, what information we collect, how we collect it and how we use the information as well as how we keep your order secure. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.

These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Why Do We Collect Information?

Control Wizard Products strives to provide our customers with quality goods and excellent customer service. We collect information to allow us to process orders, to enhance and personalize our customers' shopping experience and to inform our customers and e-mail subscribers of special offers and discounts.

What Information Do We Collect?

When you order from controlwizardproducts.com, we collect the following information: your name, telephone number, e-mail address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code and information (gift certificate redemption code, for example) and, if relevant, the recipient's name, address and telephone number. Information you enter is collected even if you cancel or do not complete an order.

When you visit our Sites, some information is automatically collected. For example, we may collect your computer's operating system, Internet Protocol (IP) address, access times, browser type and language, and referring web site addresses. If you access our site from a mobile device, we may also collect information about the type of mobile device you use, your device's unique ID, the type of mobile Internet browsers you use and information about the location of your device. We also collect information about your usage of and activity on our site.

Tracking

A cookie is a block of text placed in a file on the user's hard drive by a Web site you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration. Control Wizard Products uses cookies to observe our site visitor's navigation throughout the site. This helps us identify ways to improve the shopping experience.

Control Wizard Products also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user's shopping cart, and other information. The shopping cart cookie is saved for a designated period of time in case the users' session expires or they return to complete a purchase within that time frame.

How do we use the information we collect about you?

We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts.

Some of the ways we use the data we gather:

  1. provide and deliver products and services;
  2. provide information we think may help you succeed in the garden
  3. send you information related to products and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  4. communicate with you about new contests, promotions and rewards, upcoming events, and other news about products and services offered by Control Wizard Products and our selected partners;
  5. operate and improve our sites and services;
  6. process and deliver contest entries and rewards;
  7. respond to your comments and questions and provide customer service; and
  8. link or combine with other personal information we get from third parties, to help understand your needs and provide you with better service.

Control Wizard Products does not sell, trade or rent your e-mail address. We occasionally send offers to our customers on behalf of other trusted businesses, but we do not give those businesses your personal information.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Links

Control Wizard Products wants you to be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties' privacy policies, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other website.

Data Security

We understand that the safety of your personal information is extremely important to you. We take great care in protecting your privacy and ensuring a safe online shopping experience at www.controlwizardproducts.com. Our site uses Secure Sockets Layer (SSL) encryption technology to ensure the secure transmission of any personal information you provide while using our website. We also comply with Payment Card industry requirements.

The Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. If you feel you've incurred a fraudulent charge with us or any retailer, promptly notify your credit card company and follow the procedures outlined in your credit card agreement.

Questions?

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@controlwizardproducts.com or By Phone: 800-433-6805

We reserve the right to make changes to this policy. Any changes to this policy will be posted.